1. Introduction

Webbyus Technologies Private Limited (“Webbyus”, “we”, “us”, or “our”) is committed to safeguarding your privacy online. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, register for an account, or use any of our services — including web hosting, domain registration, and the Agent Snappy platform.

By accessing or using our services, you acknowledge that you have read and agree to the terms of this Privacy Policy. We encourage you to review this page periodically, as these terms may be revised from time to time. Continued use of our services following any changes constitutes your acceptance of the updated policy.

2. Information Collected During Your Visit

When you visit our website, we automatically collect certain technical information to analyse traffic patterns and improve our services. This information helps us understand how visitors interact with our platform.

• Log and Device Data: IP address, browser type and version, device identifiers, operating system, pages viewed, and timestamps of access.
• Usage Data: Referring URLs, clicks, and on-site interactions that indicate how the site is being used.
• Cookies: Small data files stored by your browser on your device to remember your preferences and measure site traffic. We use cookies for tracking and functionality purposes only. You may configure your browser to refuse cookies; however, some features of our services may not function properly as a result.

All information received via our tracking technologies, and any online forms completed by visitors, will be kept strictly confidential and will not be shared with any third party except as described in this policy.

3. Information You Provide Upon Registration

Personal information is requested when you register as a client or contact us directly. During registration or enquiry, you may be asked to provide:

• Identity Details: First and last name, and company or organisation name (optional).
• Contact Details: Email address, phone number, and billing address.
• Project Information: Service requirements, goals, and timelines you share with us.

The more complete and accurate the information you provide, the better we are able to tailor our services to meet your specific needs.

4. Why We Collect This Information

Webbyus Technologies collects personal information to identify clients, deliver and improve our services, and communicate important updates. Specifically, we use your information to:

• Create and manage your account and deliver subscribed services
• Process payments and manage billing records
• Respond to support requests and resolve technical issues
• Send service-related announcements and important notifications
• Deliver newsletters or promotional updates where you have opted in
• Analyse usage patterns to improve our website and platform
• Conduct internal research on client demographics and interests
• Detect, prevent, and respond to fraud or security incidents
• Comply with our legal and regulatory obligations

This data is compiled, analysed, and used solely by Webbyus Technologies. No part of the information a client provides will be sold, disclosed, or made accessible to third parties or the general public, except as described in this policy.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. Webbyus Technologies reserves the right to share client information only in the following limited circumstances:

• Data Centres and Server Management Personnel: As necessary to deliver and maintain hosting infrastructure, your information may be accessible to our data centre partners and Server Management & Creation Personnel (SMCP).
• Domain Registrars: As required by ICANN, client information submitted during domain registration will be forwarded to the relevant domain registrar and set as Administrative, Billing, and Technical contact information. Clients may contact support to request amendments to this information. All WHOIS contact details must be 100% accurate as required by ICANN policy.
• Service Providers: Trusted vendors who assist with operating our website, email systems, or analytics, bound by confidentiality obligations.
• Legal Requirements: When required by applicable law, court order, or to protect the rights and safety of Webbyus Technologies or others.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, clients will be notified prior to any transfer of personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for website functionality, analytics, and performance measurement. You can control cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit the functionality of some areas of our website.

7. Public Information and Hosted Content

Clients hold complete freedom to publish content on their websites hosted through Webbyus Technologies. However, Webbyus reserves the right to remove from our servers any content that is obscene, threatening, defamatory, or otherwise illegal, or that does not comply with our Terms of Service — without prior notice and without liability to the client.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include SSL encryption, access controls, and regular security reviews of our infrastructure.

While we take all practicable steps to secure your data, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security and encourage you to safeguard your own account credentials.

9. Data Retention

We retain your personal information for as long as your account remains active or as necessary to provide our services. We may also retain certain information as required by law or for legitimate business purposes such as dispute resolution and enforcement of our agreements. When data is no longer required, it will be securely deleted or anonymised.

10. Your Rights and Choices

You have the following rights with respect to your personal information held by Webbyus Technologies:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent to marketing communications at any time
• Unsubscribe from email newsletters using the link in any email we send

To exercise any of these rights, please contact our support team at [email protected].

11. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove it.

12. Third-Party Links

Our website may contain links to third-party websites or services not operated by Webbyus Technologies. We are not responsible for the privacy practices of those parties and encourage you to review their respective privacy policies before submitting any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically to stay informed.